Shipping policy

Processing times

Forge Honor makes and packs orders in the United States. Most ready-to-ship or made-to-order catalog items leave our shop within 3 to 7 business days unless the product page, checkout, or order confirmation says otherwise. Carrier transit time is additional.

Custom, personalized, bulk, club, event, or prototype orders can require additional proofing or production time. If an order needs unusual timing, we will confirm details by email before work begins.

Shipping rates and carriers

Shipping rates are shown at checkout before payment. Orders ship to the address entered at checkout, so please review the address carefully before placing your order.

When tracking is available, tracking information is sent to the email address used at checkout after the order ships. Delivery estimates are carrier estimates and can change after the package is handed to the carrier.

Address issues, delays, and damaged packages

If you notice an address mistake, contact us at shopify@forgehonor.com as soon as possible. We can only change an address before the order ships.

If a package arrives damaged, contact us within 7 days of delivery with your order number, photos of the packaging, and photos of the damaged item so we can help with a replacement, repair, carrier claim, or other resolution.

If tracking stalls or a package appears lost, contact us with your order number. We will review the tracking, work with the carrier when needed, and help determine the next best resolution.

Local retail delivery

Approved retail partners in the Monument and Colorado Springs area may arrange local drop-off through the B2B order-review process. This is not a standard online checkout shipping rate. Availability, timing, and any delivery charge are confirmed before payment or invoicing, and drop-off is not scheduled until Forge Honor confirms it.

International orders

International buyers are responsible for any customs duties, import taxes, brokerage fees, or local delivery fees charged by their country or carrier. Forge Honor cannot mark orders as gifts or change customs values.

Questions

For shipping questions, contact us at shopify@forgehonor.com.